In 2005, vineet nayar became the leader of indian it and consulting. In this candid and personal account, vineet nayarhclts celebrated ceorecounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the. Ojus atm in domlur, bangalore book appointment, view. See the complete profile on linkedin and discover vineets connections and jobs at similar companies. The first step that hcl took was to create unhappiness. Nivas infosys was incorporated on 7 june 2000 wednesday as a sole proprietor in singapore. Vineet nayar sells hcl technologies shares worth rs 3. Vineet cofounded sampark foundation with his wife, anupama nayar, back in 2005. Use features like bookmarks, note taking and highlighting while reading employees first, customers second. Vineet nayar born 1962 is an indian business executive, author and philanthropist. Employees first, customers second that is the core philosophy of hcl technologies and the title of the new book by its ceo, vineet nayar. Vineet nayar vice chairman and ceo at hcl technologies. A case study of multidimensional leadership theory application in a global organization. Nivas infosys 52921590w singapore business directory.
A free inside look at navneet publications india salary trends based on 9 salaries wages for 9 jobs at navneet publications india. Leaders interview with vineet nayar, vice chairman and. Employees first, customers second book by vineet nayar. The business current operating status is ceased registration with registered address the business principal activity is in other education n. Sounds radical, but when he explains, it makes sense. Vineet nayar is an acknowledged management visionary and a radical thinker who architected the companys employee first, customer second efcs strategy, which transformed hcls business, starting in 2005. So we said, why dont we turn the conventional wisdom upside down and say employees first and customers second. Fd for all a free search tool for refining companies.
In both his ted talk and his book employees first, customers second, vineet discusses how. Technology business research, an independent technology market. He is the former chief executive officer of hcl technologies 2007, founder chairman. Vineet nayar has produced a summarized account of the turnaround he helped mastermind at hclt, a leading indian it company in this book. One such ideaputting employees first and customers secondsparked a revolution at hcl technologies, the it services giant. Nayar joined hcl technologies in 1985 after earning his m. Read more about can anant gupta continue vineet nayars dream run at hcl.
Vineet nayar, chief executive of hcl technologies till january this year, has decided to step down from the board of the company. See the complete profile on linkedin and discover sapnas connections and jobs at similar companies. Turning conventional management upside down by vineet nayar isbn. Applying leadership pricipals6 1\1 question 1 vineet.
The book is a refreshing and frank look at the challenges facing leaders looking to transform their company, culture and employees. When nayar met with hclts clients, he discovered that a certain subset of staff members was creating the most value for customers. Buy employees first, customer second book online at low. In this candid and personal account, vineet nayarhclt s celebrated ceo recounts how he defied the conventional wisdom that companies must put customers first, then turned the hierarchical pyramid upside down by making management accountable to the employees, and not the. Explore the takhar, navneeta business page in berkeley, ca. At hclt, vineet nayar adopted an employees first structure in which management is accountable to employees, as well as the other way around. View ankit nayars profile on linkedin, the worlds largest professional community. Why i put my employees ahead of my customers forbes. Employees and customers arent first leadership freak.
In this candid and personal account, vineet nayar hclts celebrated ceo. Book appointment, consult doctors online, view doctor fees, contact number, address for neha nandwani dt. Fd mobile subscription want to connect with less than 500 selective companies. Employees first, customers second corporate rebels. Hcl technologies and nayar leadership case study by.
As vineet nayar describes in this refreshing book employees first, customer second. Vineet nayar founder and chairman sampark foundation. Vineet nayar sold 27,00,000 equity shares of rs 2 each 0. One such idea putting employees first and customers second sparked a revolution at hcl technologies, the it services giant. Wondra found that the human spirit is what makes a successful employee. Lead and sme with history of leadership, strategic planning, and delivery effectiveness. Turning conventional management upside down hclts success resulted from putting employees first, especially those working in the value zone where company and customer interact. It was incorporated on 23 december, 1931 and is located in kolkata, west bengal.
He was able to take the it services firm hcl technologies on that journey from losing. For hcl chief executive vineet nayar success means employees first, customers second vineet nayar is head of indias largest it services company, hcl. Turning conventional management upside down kindle edition by nayar, vineet. Today, sampark foundation is transforming learning outcomes for 7 million children studying in 76,000 schools in uttarakhand, chhattisgarh, himachal pradesh, haryana, uttar pradesh and jharkhand. And i am trying to do just that as i search for new leadership that will lead the way to find the solutions for a better tomorrow. I know it is to be found beyond established pinnacles. This case study is an excellent example of how different types of parties can be brought together in a large scale transaction and how the original energy of those early meetings can be lost over time. Vineet nayar sells entire stake in hcl tech for rs 3. Vineet nayar actually exercised adaptive leadership where he first judged the situation and shaped up the solution as per the requirements. Vineet nayar is author of the highly acclaimed management book employees first, customers second. His philosophy of employees first, customers secondone that goes against the dominant management theory of keeping customers first has been recognized as delivering results. It is a title very similar to one of the key books that influenced happy ltd from its earliest days. Your bestselling book employees first, customers second. Should employees really come first in a company as i have very publicly suggested and as we have implemented as a policy at hcl.
In 1993, he founded comnet, where he incubated the remote infrastructure management. He is also author of the highly acclaimed management book employees first, customers. Sapna nayar local account manager astrazeneca linkedin. It industry veteran vineet nayar on friday stepped down from the board of indias fourth largest software services firm, hcl technologies, to devote more time to his foundation. But for vineet nayar, ceo of new delhibased hcl technologies, one of indias largest it firms, the slowdown does not. Under him, hcl technologies has seen spectacular rates of growth, far ahead of industry numbers.
Takhar, navneeta berkeley, ca business information. Vineet argues that how it got to be one of the worlds largest it firms is by putting employees first and customers second. One of two business philosophies dominate organizations today, customers first or employees first. Vineet nayar steps down from hcl technologies board. Bata india ltd company information, financial reports. He recommends an alternative that includes some unconventionaleven radicalmanagement practices. Shriram life insurance customer care and toll free number.
In todays column i interview vineet nayar, ceo of hcl technologies. Books videos opinion sponsor collaborations reports student fellows newsletter. Book appointment, consult doctors online, view doctor fees, contact number, address for ojus atm dr. Vineet nayar quotes author of employees first, customers. For hcl chief executive vineet nayar success means. Vineet nayars employees first, customers second the. Download it once and read it on your kindle device, pc, phones or tablets.
Employees first structure in which management is accountable to employees, as well as the other way around. View vineet nayars profile on linkedin, the worlds largest professional community. One small idea can ignite a revolution just as a single matchstick can start a fire. In this candid and personal account, vineet nayarhclt s celebrated ceorecounts how he defied the conventional wisdom that companies must. Ankit nayar deputy general manager tvs supply chain. Turning conventional management upside down, he describes how hclt successfully left behind outdated. Contact here for books,stationery items in mumbai, maharashtra. Vineet nayar assistant vice president major incident. Vineet nayar quotes showing 11 of 1 the role of the ceo is to enable people to excel, help them discover their own wisdom, engage themselves entirely in. Can anant gupta continue vineet nayars dream run at hcl. Nayar has been appointed senior advisor to the company as well as hcl corporation, the holding company of the hcl group. Vineet nayar steps down from hcl tech board business. Hcl technologies ceo vineet nayar responded to the recent global.
View vineet nayars profile for company associations, background information, and partnerships. I read this book when a person from hcl was going to visit my department for a seminar. Neha nandwani in piplod, surat book appointment, view. Vineet nayar previous president for hcl technologies limited. As a result, 25,000 people looked up to him and waited for his direction. Vineet nayars turnarond story is one of the masterpiece of evolving nature of. This managerial approach was created to drive an inverted organizational structure, create transparency and accountability within. View sapna nayars profile on linkedin, the worlds largest professional community. Vineet nayar, vice chairman and ceo of hcl technologies hclt, believes this must change. Hcl technologies vicechairman and chief executive officer mr vineet nayar sold his entire stake in the company for rs 3. Vineet nayar is former ceo of hcl technologies and founder of sampark foundation. The employees first movement even reaches into health care. Search our database of over 100 million company and executive profiles. While accounts of this sort often risk turning into an advertorial for the company or the ceo, in this case i would say the author managed to successfully thread the thin line and deliver content first, with the company itself remaining more in the.